Microsoft Teams Training Courses

Microsoft Teams training is delivered through our managed learning platform. You, the partner, have full visibility into user registration status and course progress – this helps you to keep a handle on things as users complete their courses and the project gets delivered smoothly without any issue or complications.

What we cover in the course

Take a look at the course curriculum and an example of the lessons

COURSE INTRODUCTION

  • Introduction to Snom
  • Meet your device

GETTING STARTED

  • Setting up your extension
  • Getting to know your phone

CALL HANDLING

  • Making & Answering Calls
  • Holding Calls
  • Transferring Calls
  • Call History
  • Conference Calling
  • Picking Up Common Calls
  • Call Forwarding
  • Do Not Disturb
  • Phone Directory
  • All Phone Features

CONCLUSION

  • User Acceptance Test
  • Feedback Survey

DOWNLOADS

  • Download Product Manual
  • Download Device Quick Reference Card

FAQS & TROUBLESHOOTING

  • My phone doesn’t switch on
  • My phone shows ‘Not Registered’
  • Do I need a PC to connect to the internet or can I connect the phone to the internet directly?
  • What is the required bandwidth for each SIP call sessions?
  • Can I use a wireless headset on my Snom phone?
  • Why do I hear the echo of my own voice on some/all outbound calls?

https://comms-training.com/wp-content/uploads/2021/08/8.-Do-Not-Disturb-SNOM-D712.mp4#t=1

All our courses are made up of short, impactful micro-lessons that help learners understand more about who they’re getting involved with and how to use the essential phone functions. Then we have them complete a User Acceptance Test which serves as individual signoff.

Buy your bundle and get going immediately!


BUY YOUR BUNDLE