Hunt Group Exercise
Time limit: 0
Quiz Summary
0 of 1 Questions completed
Questions:
Information
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
Results
Quiz complete. Results are being recorded.
Results
0 of 1 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Categories
- Not categorized 0%
- 1
- Current
- Review
- Answered
- Correct
- Incorrect
-
Question 1 of 1
1. Question
Time to test Function Numbers!
Here’s what you need to do.Configure 1 Hunt Group Number.
- Assign your group as member.
- Set the hunt length to 4 and call length to 40 seconds.
- Set distribution logic to sequential and distribute after 15 seconds on the next agent.
- Configure fallback number.
- Exclude agents that are unavailable (red state) and in a call.
Feedback: Were you successful in going through this exercise? If not, can you help us to understand what challenges you faced?-
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.