Telecoms Training & Product Adoption Solutions
(That Actually Work)
We help telecom companies onboard and train their customers so that they quickly learn how to use their new products — via user guides, a knowledge base or a fully-branded online training platform, designed around how your customers want to learn.
Training May Not Be Your Core Business —
But It’s Ours.
Most telecom companies don’t have the time, resources, or tools to deliver customer training properly — and it shows.
Training ends up being makeshift, inconsistent, and hard to scale.
At Comms-Training, we create, host, and manage ready-to-use customer learning solutions, designed specifically for telecom companies — so you can enable your customers without adding to your workload.
Flexible Learning Solutions for All Customer Types
We help you deliver training that fits — whether your customers want to explore on their own, get answers fast, or go through structured learning. Mix and match our services to build the customer education experience you need.
User Guides & Quick Reference Cards
Short, focused, and branded walkthroughs your customers can actually use. Designed for self-learners who prefer a quick reference, not a full course.
✔ Professionally designed
✔ Branded with your company logo and colors
✔ Easily customizable and to update with new functions
✔ Share a PDF or an online version with your customers
✔ You get the source file
Starting from $249 once-off
Knowledge Base + Linked Chatbot
Your 24/7 customer success assistant. A searchable knowledge base combined with a chatbot that speaks your customer’s language – literally.
✔ Online knowledge base that integrates with your website
✔ We handle the content ensuring your knowledge base is kept updated
✔ Support your users needs to learn on-demand
✔ Conversational answers with support for different languages
✔ Customers can subscribe for updates, improving product adoption
Starting from $149 per month
Managed Learning Platform (via LMS)
Your full online training program, delivered. We build the content, host the platform, onboard your users, and even support them after go-live.
✔ Fully branded & White-labeled Learning Management System (LMS) – best for formal training with compliance requirements
✔ The platform is hosted and managed by our team
✔ Free Access any of the 30 courses in our marketplace
✔ Have our team develop your training courses
✔ Live onboarding support & assistance with your customers
Starting from $499 per month
Trusted by Telecoms Companies Around the Globe.
We Make Customer Training Work (So They Don’t Have To)
✔ We understand telecoms — products, customers, and sales cycles
✔ We handle the heavy lifting (no internal content teams needed)
✔ We make your products easier to sell, support, and scale
✔ We help you reduce onboarding costs and increase product adoption
Awards
We’re proud to be recognised as a leading provider in the industry.
- Telecoms Training Provider of the Year 2023
- Telecoms Learning Innovator Africa 2023
- Dstny Global Alliance Partner since 2021
50K+ Courses Served
We work with incredible Service Providers around the globe who have served tens of thousands of enrollments into their customer base, delivering an improved onboarding and overall customer experience.
Let’s Chat!
How can we help you reach, engage, inform and serve your customer better?
Or call us on +27 (0)21 879 2522
