The quickest and easiest way to train your new customers
Comms-Training brings the platform, the content, and hands-on support to make sure that your project is a success.
Thousands of users around the world have completed their training and reported an improved onboarding experience with us.
WE GIVE YOU THE CONFIDENCE TO DELIVER YOUR TELECOMS PROJECTS, SEAMLESSLY.
Our platform and service ticks all the boxes to set you up for success.
FOR YOUR USERS
FOCUS MODE
We eliminate distractions with our focus mode which hides any other content that can cause a learner to click outside the course.
VIDEO PROGRESSION
Learners won’t miss a second of content as we would require the video to be watched entirely before they will be allowed to move on.
BADGES & CERTIFICATES
It’s possible to award certificates based on quiz performance, course completion, or other triggers.
PROFILE DASHBOARD
Users get a dashboard to view courses and access content, see quiz results, respond to messages and view any news you share.
FOR YOUR TELECOM BUSINESS
ONBOARDING
Once you sign up, we’ll take you through an onboarding process to apply your branding and show you how to maximise the platform’s potential.
COURSE CONTENT
Use our customer ready-made courses from vendors like Snom, Poly, Mitel, etc or upload your own.
CUSTOMIZED NOTIFICATIONS
Use the integrated CRM to customize the communication for welcome, enrollment, completion and follow-up emails.
DASHBOARD & REPORTS
Get an excellent overview of the progress of your users at any time, and easily report rollout progress to stakeholders.
For a full list of features please contact our sales team.
Everything you need to deliver your next project.
Even with so many customization possibilities, we bring our industry best practise proven for telecoms project success.
Quick User Creation
Automate user creation and enrollment with our integration with Google Sheets and Zapier.
Welcome Email
Introduce your company to all your new users and prepare them for the project and next steps beforehand, setting you up to deliver a great customer experience.
Learning about Users and Enforcing Compliance
Offer a survey or serve content before your training course, or make a post-course quiz mandatory (serving as a digital user sign-off).
Hands-on Support
Get a dedicated help desk administrator to help onboard your new customers and attend to any support requests from your users.
HOW YOU KNOW YOU CAN TRUST US.
Our team has worked in the telecoms industry for over twenty years, alongside some of the biggest names in the industry. With our knowledge, we can help you to achieve your objectives with the least effort.
AWARDS
We’re proud to be recognised as a leading telecoms training provider in the industry.
- Telecoms Training Provider of the Year 2023
- Telecoms Learning Innovator Africa 2023
- Dstny Global Alliance Partner since 2021
50K+ COURSES SERVED
We work with incredible Service Providers around the globe who have served tens of thousands of enrollments into their customer base, delivering an improved onboarding and overall customer experience.
GOT QUESTIONS?
Here are the answers to our most frequently asked questions.
Yes, when you sign up you get a a dedicated, white-labelled LMS that is hosted and managed by our team.
Absolutely! We offer a range of services to fill the gap in your business so that you can get your online training initiative launched. Connect with a member of our team to explore the options.
Not at all – whether you have one student or 50,000, there’s no limit to the number of courses you make or the student you enroll.
Yes – our demo platform lets you experience our courses from both a course creator’s and learner’s perspective.
There are a few options, but the most commonly used is to connect a Google Sheet to automate user creation and enrollments.
You can also carry out enrollments manually, or even automatically by having your customer visit an dedicated URL for their business.
We’ve developed complete end-user training courses for the most common VoIP devices and UC applications from some of the biggest industry names. These courses are made available to you to use as is, or you can edit them to suit your desired projects.
Of course! We have a team of specialists who can build your courses from scratch or improve your existing content.
Both the platform and our training content can be translated into different languages.
LET’S CHAT!
How can we help you reach, engage, inform and serve your customer better?
Email: hello@comms-training.com
